Privacy Policy

 Privacy Policy – The Doll Lady Creations
 

This Privacy Policy explains how The Doll Lady Creations collects, uses, and protects your personal information when you visit or make a purchase from our website.
 

1. Who We Are
 

The Doll Lady Creations is a UK-based sole trader business.
 

For any privacy-related questions, please contact us via the email address listed on our website.
 

2. Information We Collect
 

When you place an order or contact us, we may collect the following information:
 

- Name
 

- Billing and delivery address
 

- Email address
 

- Phone number (if provided)
 

- Payment information (processed securely via third-party providers)
 

We do not store your payment details.
 

3. How We Use Your Information
 

We use your personal information to:
 

- Process and fulfil your orders
 

- Communicate with you about your order
 

- Provide customer support
 

- Comply with legal obligations
 

4. Sharing Your Information
 

We only share your information when necessary to run our business, including:
 

- Payment processors (e.g. Stripe, PayPal)
 

- Delivery services (e.g. Royal Mail or courier providers)
 

We do not sell or rent your personal data to third parties.
 

5. Data Retention
 

We retain your information only for as long as necessary to:
 

- Fulfil your order
 

- Meet legal, tax, and accounting requirements
 

6. Your Rights (UK GDPR)
 

Under UK data protection law, you have the right to:
 

- Access the personal data we hold about you
 

- Request correction of inaccurate data
 

- Request deletion of your data
 

- Object to or restrict processing
 

To exercise these rights, please contact us via email.
 

7. Data Security
 

We take reasonable steps to protect your personal data and ensure it is handled securely.
 

8. Cookies
 

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser.
 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page. 

10. Contact Us
 

If you have any questions about this Privacy Policy, please contact:
 

The Doll Lady Creations
 

(Use your website contact email)
 

Kind regards,

The Doll Lady Creations